Services

Customer Experience Maturity Curve
Customer Experience Maturity Curve

In the search for profitable growth, many sales and marketing executives can see the goal in the distance, but not the path to get there. The Growth Strategy Group is a network of experts— specializing in customer experience and digital fusion —with the vision and experience to chart a clear strategic path, and the desire to stay with you until you reach your goal. Our experts integrate seamlessly into your business, offering detailed guidance and expert assistance to engage your staff in adopting new processes.

  • Customer Strategies aligned with business strategies
  • Customer Experience Maturity Assessments
  • Fusion of digital and traditional businesses
  • Customer Journey mapping aligned with streamlined business processes
  • Culture transformation
  • Implementation of engagement marketing, sales, and service practices, processes and technologies
  • Segmentation strategies to get to a segment of 1
  • Decision management for offer orchestration
  • Program management of customer engagement initiatives