What an exciting week!
Here in Las Vegas, Oracle’s Modern Customer Experience is underway. Last night, Chicago did well in the Markies with Morningstar (Best Lead Management program) and Avon (Best Overall Customer Experience) receiving honors.
Those of you attending Marketo’s Summit in San Francisco, the speaker lineup is pretty awesome. If you can’t attend, register free for the keynotes which are being live streamed. Steve Lucas’ keynote was visionary, inspiring and energizing.
Last, but not least, Kellstadt Marketing Group’s 9th Annual Symposium TellAStory will be held on Saturday, April 29. Register.
Key themes in all 3: CX including customer journey mapping and storytelling. The Engagement Economy. And, of course, ABM.